Responsible Gambling

Mindway AI Partners with Super Technologies to Boost Player

September 9, 2026
Samantha Gleeston

Mindway AI has announced a strategic partnership with Super Technologies to implement its GameScanner detection and monitoring system across Super Technologies’ platforms in multiple international markets, including Brazil, Belgium, Romania, Poland, Greece, and Serbia.

GameScanner combines neuroscience, artificial intelligence, and expert human assessments to analyze player behavior patterns and identify early indicators of gambling-related harm. This technology enables operators to detect potential risks proactively, allowing for timely interventions before harmful behaviors escalate.

For players, the integration of GameScanner means enhanced protection through real-time monitoring of gambling activity. This approach aims to reduce the likelihood of developing problematic gambling habits by providing personalized support and resources tailored to individual risk profiles.

Super Technologies is shifting its approach from reactive customer support to proactive prevention. By combining AI-driven insights with human expertise, the company seeks to create a safer entertainment environment. Chris Binham, Vice President Compliance at Super Technologies, stated, “For us at Super, customer care is about being proactive and always looking for innovative solutions.” This philosophy is embedded in their products, technology, and player engagement strategies.

The partnership also acknowledges the importance of adapting to the unique legislative, cultural, and demographic characteristics of each market. Mindway AI’s existing presence in 73 jurisdictions supports this tailored approach, ensuring that player protection measures are effective and relevant across diverse regions.

Mindway AI CEO Rasmus Kjærgaard highlighted the company’s commitment to making a meaningful impact on gambling harm prevention. He said, “Following a planned market by market roll-out, we are beyond excited to officially announce our collaboration with Super Technologies, a giant of an operator and one that truly shares our vision for sustainable gaming.” The gradual implementation will allow adjustments based on local needs and regulatory requirements.

Players in the covered markets may benefit from more personalized interventions, such as customized messaging, voluntary limits, or referrals to responsible gambling support services. These measures aim to help players maintain control over their gaming activities and enjoy a safer experience.

The collaboration reflects a broader industry trend toward leveraging advanced technology to enhance player safety beyond mere regulatory compliance. Operators increasingly recognize that early detection and prevention are key to fostering healthier gambling environments.

Mindway AI and Super Technologies will share insights from their partnership and discuss the future of technology-driven player protection at upcoming events. These include the SBC Summit Lisbon (September 29 – October 1), where they will participate in a panel titled “Innovation in Tech: How Can Technology Keep Players Safe from Harm?” and Data Talks Romania (October 8), featuring a presentation by Mindway AI.

For further information, see the original announcement on CDC Gaming.

Related coverage on player protection and responsible gambling measures can be found on GamblingNews.today’s Responsible Gambling and Brazil pages.

Additional recent industry developments include Bet365’s expansion into Washington, D.C., detailed at CDC Gaming, and updates on regulatory challenges faced by operators in Michigan, available here.

Samantha Gleeston
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